Privacy policy

Thank you for accessing the zacaris.com website operated by SHOES RETAIL, S.L.U. We respect your privacy and want to protect your personal information. For more information, please read this privacy policy. This privacy policy explains how we use and collect your personal information as well as the steps we have taken to protect your personal information. Finally, this privacy policy explains your choices regarding the collection, use and disclosure of your personal information. By visiting the site directly or through another site, you accept the practices described in this policy.

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In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the regulations that develop it ( hereinafter “GDPR”), and as a consequence of browsing and completing the forms on the various websites owned by SHOES RETAIL, S.L.U., the user accepts that the personal data provided by him or that will be provided in the future through These services are subject to processing by SHOES RETAIL, S.L.U. (hereinafter SHOES RETAIL), in its capacity as Data Controller. At SHOES RETAIL, in the same way that we have a firm commitment to offering you a wide range of online shoes for women, men and children, as well as boots, sandals and accessories from the best brands, we also have a commitment to protecting your personal data. and with taking all security precautions for your data. We also contractually require that trusted third parties who may process your personal data do the same. We always do our best to protect your personal data and once we have received your personal information, we use strict procedures and security measures to try to prevent unauthorized access. By virtue of the obligations established by Law 34/2002, on Information Society Services and Electronic Commerce, the service provider that owns this website is SHOES RETAIL with C.I.F. B65359531 and with address at c/ Santaló, 152-154, 08021, Barcelona. The contact email address is: privacy@zacaris.com

Identity and address of the Data Controller

The owner and Controller for the purposes of the applicable Data Protection Laws (RGPD and regulations that develop it) is SHOES RETAIL, with C.I.F. B65359531 and with address at c/ Santaló, 152-154, 08021, Barcelona.

Protection of personal data in accordance with applicable regulations

SHOES RETAIL, as responsible for this Website and in accordance with the provisions of the RGPD and other applicable regulations regarding the protection of personal data and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE) has put into practice those policies, means and technical and organizational procedures to guarantee and protect the confidentiality, integrity and availability of your personal data.

Data processing and confidentiality

SHOES RETAIL will always inform you about which data is mandatory and necessary to fulfill the purposes detailed below. All those involved in any phase of the treatment and/or the entities to whom they have been communicated - where appropriate and by virtue of the corresponding authorization expressly granted by you - are obliged to observe professional secrecy and will adopt the levels of protection and the necessary technical and organizational measures at its disposal to guarantee the security of personal data, avoiding, to the extent possible, unauthorized access, illicit modifications, theft and/or loss of data and in order to ensure the corresponding level of security of the treatments carried out by SHOES RETAIL according to the nature and sensitivity of the data provided by you through this Website. However, you are warned and informed that technical measures are not infallible or impregnable, which is why SHOES RETAIL cannot be held responsible for such practices or their consequences, especially the presence of viruses or other elements or as well as damages that may arise from the presence of viruses, the connection or downloading by you of content from the Website that causes alterations in computer systems (hardware and software).

Providers with access to data: We inform you that, as necessary, your data will be processed by third-party companies that help us provide IT services, such as platform providers, maintenance, and support for our databases, as well as in our software and applications that may contain data about you (which includes Google analytics and advertising tools). You can check the details on how this provider processes and protects your information on the Google Business Data Responsibility Site. All this is carried out without the need for you to grant your consent, given that SHOES RETAIL already takes care of formalizing a contractual relationship with them (data processors) with the intention of keeping the strictest confidentiality in the processing of your personal data. Legal basis: performance of a contract.

Personal information

They refer to any information or data that may identify you (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.). Personal Data includes information such as email/home addresses/mobile phone, user-generated content, among others. It may also include unique numerical identifiers such as your computer's IP address or your mobile device's MAC address, as well as information we obtain through cookies.

Collection of personal data and purposes of processing

We may collect or receive your data through our website using the corresponding contact form. To do this, in some cases you directly provide us with your data (when, for example, you contact us) and, in other cases, we collect it (for example, when using cookies to analyze how you use our website). You will find more detail and information through the following table and its corresponding headings in the terms of the RGPD:

Responsible for the treatment:

SHOES RETAIL, owner of the website: https://www.zacaris.com/ C.I.F. B65359531 and with address at c/ Santaló, 152-154, 08021, Barcelona.

Purpose of data processing and conservation:

• Provision of sales services for a wide range of online shoes for women, men and children, as well as boots, sandals and auto accessories from the best brands through the e-commerce of the website https://www.zacaris.com/ a the effects of attending to the queries and needs that you raise and seeing how we can help you in the shortest time possible.
• Providers with access to data.
• Profile analysis.
• Send you commercial communications (newsletter) about SHOES RETAIL products and services.
• Live chat to answer your suggestions and resolve your doubts.
• Contact: atc@zacaris.com

The owner of the data expressly consents to the Data Controller carrying out the following activities and/or actions, unless otherwise indicated when contracting or requesting information regarding the services indicated in the previous column or as a result of a subsequent revocation of consent initially awarded:

• E-commerce: We inform you that SHOES RETAIL will process your data to offer you the sale of all types of footwear products online through its website https://www.zacaris.com/. For more information about the conditions of sale, access the following link: https://www.zacaris.com/condic. Legal basis: consent of the interested party.
• Providers with access to data: We inform you that, if necessary, your data will be processed by third parties that help us provide IT services, such as platform providers, maintenance and support in our databases, as well as in our software. and applications that may contain data about you, without the need for you to grant your consent, given that SHOES RETAIL is already in charge of formalizing a contractual relationship with them (processors) with the intention of maintaining the strictest confidentiality in the processing of your personal data. Legal basis: execution of a contract.
• Perform profile analysis. We inform you that we carry out profile analysis through purchases made on the web portal in order to create sales statistics through automated decisions. Legal basis: consent of the interested party.
• Sending communications by electronic means and subscribing to newsletters through the web portal https://www.zacaris.com, informing interested parties of promotions, services, advertising and other information about the company's services as well as part of the collaborators with whom it has reached a commercial promotion agreement among its clients. In this case, third parties will never have access to personal data. In any case, commercial communications will be carried out by SHOES RETAIL and will be of products and services related to the SHOES RETAIL sector equal or similar to those that were initially contracted or of interest to the Client, in accordance with Law 34. /2002, July 11, Information Society Services and Electronic Commerce. Legal basis: consent of the interested party.
• Live chat: through our live chat you can ask us any questions or suggestions you may have by providing us with your identification information (name) and contact information (email) so that we can contact you immediately, and in this way, help you and provide you with the assistance required in relation to the services provided by SHOES RETAIL. All of this is done through SMARTSUPP, a data processor, provider of SHOES RETAIL, which fully complies with the requirements established in the RGPD and regulations that develop it: https://www.smartsupp.com/help/privacy/ Legal basis: consent of the interested party.
• Contact: We will process the personal data inherent to your name and email to be able to contact you by email atc@zacaris.com to resolve any questions or suggestions you may wish to ask us. Legal basis: consent of the interested party. Once the relationship has ended, the data will be kept for the period of time that is appropriate in order to comply with the prescription periods for possible violations in terms of data protection as well as, according to the prescription periods provided for in the rest of the regulations that may arise. result of application.

Basis of legitimacy of the treatment:

• Compliance with contractual obligations: The execution or fulfillment of contractual obligations will occur when the processing is necessary for the execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures.
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• Legitimate Interest: Legitimate interest will serve as a basis for responding to your queries and providing required information as well as, where appropriate, for the eventual sending of commercial communications.
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• Express consent: The request for information and subscription to the newsletter is based on the consent requested.
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• Legal Imperative: The legal imperative will occur when the treatment is necessary for compliance with a legal obligation applicable to the person responsible for the treatment.

Recipients:

We inform you that your data may be processed by other entities (data processors) for the proper purpose of providing SHOES RETAIL services. The transfer of your data to third parties for other purposes will require your prior consent.

Your data will be processed by third parties that help us provide IT services, such as platform providers, maintenance and support in our databases, as well as in our software and applications that may contain data about you, without the need for you to grant your consent. consent, taking into account that SHOES RETAIL is already in charge of formalizing a contractual relationship with them (processors) with the intention of maintaining the strictest confidentiality in the processing of your personal data.

Rights:

You may exercise your rights of access, rectification, deletion, opposition, limitation and portability to the processing of your data at any time, as well as revoke consent for the processing of your data.

You may exercise at any time your rights of access, rectification, deletion, opposition, limitation to the processing and portability of your data, as well as revoke consent for the processing of your data by writing to SHOES RETAIL with C.I.F. B65359531 and with address at c/ Santaló, 152-154, 08021, Barcelona, or to the email privacy@zacaris.com In compliance with article 80 of the RGPD, we inform you that you have the right to give a mandate to the Spanish Control Authority so that, If applicable, exercise in your interest the rights that assist you in terms of data protection.

Data origin:

From the interested party or from third parties

The data that is processed comes from the interested party himself and/or from third parties authorized by him in favor of SHOES RETAIL: The categories of data that we process are:

• Identification data (name, surname, ID, etc.)
• Postal and/or email address.
• Telephone contact.
• Economic data inherent to the payment of the product you wish to purchase.

Transfer in special circumstances

If there is a sale, merger, consolidation, change in corporate control, substantial asset transfer, reorganization, transformation or liquidation of the websites currently owned by SHOES RETAIL then, at our discretion, we may transfer, sell or assign the information collected on this Site to one or more relevant acquiring parties, communicating to them the change of person responsible for their data.

Further data processing

When SHOES RETAIL carries out further processing of your personal data for a purpose other than that for which it was collected, you will be provided prior to such further processing:

• Information about this other purpose.
• Your consent if necessary.
• Any other additional information.

Links

Finally, although SHOES RETAIL provides links to third-party websites, it is not responsible for the content found on said websites, to the extent that they are managed by third parties other than SHOES RETAIL. Nor is it responsible for personal data or the processing carried out through the aforementioned Web pages.

Social networks

We inform you that SHOES RETAIL is present on social networks. The processing of data carried out on people who become followers on social networks through any of the official pages (and/or carry out any link or connection action through social networks) of SHOES RETAIL, is will be governed by this section, as well as by those conditions of use, privacy policies and regulations of access, use and similar that belong to the social network that applies in each case and previously accepted by the user. SHOES RETAIL your data for the purposes of correctly managing your presence on the social network, informing you of activities, products or services of SHOES RETAIL as well as for any other purpose that the regulations of Social Networks may allow.

Intellectual property

All content of this website, including texts, brands, distinctive signs, logos, images, graphics and designs, are the property of SHOES RETAIL and are protected by current legislation on Intellectual Property. In no case does access to the portal by the user give you the right to said content, not even for its mere reproduction for personal use.

Changes to the privacy policy:

SHOES RETAIL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as recommendations and guidelines from the relevant Control Authority. In such cases, SHOES RETAIL will duly inform you of the updates and changes to its privacy policy.